14 Technology Predictions for Higher Education in 2023
9) Online platforms will enable just-in-time student support of all kinds.
"Without a doubt, our nation's students have been met with setbacks and disruptions over the past couple of years and need unwavering support no matter where they are on their academic journeys. Universities can use technology to create and launch Virtual Study Halls — online versions of a traditional campus library or faculty 'office hours.' By weaving in the hallmarks of mapping the model, engaging with program mentors, and building peer support communities, Virtual Study Halls will be effective platforms that provide the coaching, mentoring, advice, structure, and friendship that students across the entire education ecosystem may have lacked during the pandemic." — Dr. Stacey Ludwig Johnson, senior vice president and executive dean of the School of Education, Western Governors University
"Mental health will continue to be a top concern for institutions as the nihilistic malaise continues across younger generations of society. Institutions — many of which are already stretched financially — will be challenged with finding the resources to deliver crucial mental health support and intervention services, without necessarily hiring more staff. Technology will likely play a key role here as many institutions will look to implement telehealth solutions to supplement their existing health and wellness offerings. Outsourcing to established, trusted telehealth providers will enable institutions to offer their students the mental health services they need without the cost and burden of hiring dedicated staff. Some institutions may also explore predictive services that help identify students that may be at high risk of developing new or worsening mental health issues. Such services can help institutions intervene before an issue becomes too severe." — Nicole Engelbert, vice president for higher education development, Oracle
"Students are going to be more critical of how higher ed institutions invest in them relative to the cost of attendance. It will take form not just in a degree cost-benefit analysis, but also how the institution invests/supports students like them and whether the broader institution spending adequately reflects their personal values. This will be more pronounced for traditionally underserved populations." — Charles Parsons, vice president of product, engagement, Modern Campus
10) Digital accessibility will be central to an inclusive campus culture.
In 2023, colleges and universities will continue to make concerted efforts toward identifying priorities that build a culture consistent with their values and inclusive of those they depend on. As part of that work, I expect to see digital accessibility take on a more influential role as both a technical and cultural initiative. Campus leaders must be thinking about how we are preparing our respective communities to take a more proactive and comprehensive approach to removing barriers and promoting all aspects of digital equity. The role of digital accessibility is far more than a regulatory and compliance measure associated with risk mitigation or a content design strategy making for better consumption. Prioritizing digital accessibility practices in all aspects of campus operations and life creates a more supportive community and inclusive culture for all. — Brian Fodrey, assistant vice president, Business Innovation, Carnegie Mellon University
11) Individual skills and competencies will become valued units of education.
"We live in a world of specialization and differentiation. The 'degree' is being deconstructed into its constituent skills and experiences (continuing education, microcredentials, MOOCs, verifiable credentials, etc.). There will be a cambrian explosion in the attribution of value to individual skills and experiences. When we can deconstruct the credential, we allow the market to identify, incentivize, and provide opportunities to people at a much higher resolution. This is a trillion-dollar opportunity for the global economy. — Nick Dazé, CEO and cofounder, Heirloom